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Email white labeling: Send documents from your domain

Enhance user trust and improve email deliverability

Send documents from your own email so recipients know it’s from a trusted sender.

G2 Leader Mid-Market
G2 Best Usability Mid-Market
G2 Fastest Implementation Mid-Market
G2 Users Most Likely To Recommend Mid-Market
Email White Labeling

Over 50,000 customers use PandaDoc white labeling tools to wow their buyers

What is email white labeling?

White labeling allows you to send emails from a custom email domain of your choice. This makes your messages more trustworthy and recognizable to recipients because they come from an address with your company’s branding.

This functionality is helpful for marketing teams, agencies, and businesses. These organizations send email marketing campaigns and hundreds of daily emails. Maintain brand consistency to avoid deliverability issues caused by spam filters triggered by unknown email addresses.

Strengthen credibility with every message

Recipients instantly recognize and trust your brand

Recipients are reluctant to open emails from unknown senders. White labeling lets you use your own email and branding so recipients don’t have to question where the email came from.

Email White Labeling

Emails don’t get flagged from unknown senders

Without white labeling, emails may get flagged as spam or fail to reach inboxes. Ensure recipients get the documents they’re waiting for.

Flagged Email

Enhance brand awareness and customer trust

Build brand awareness with consistent messaging and standardized emails from your company, all without worrying about sending limits. Reach your audience as often as you need to maintain engagement and deliver your message effectively.

Upload Branded Logo

You choose the email you want to use

We create a custom domain

We create a custom domain

Your documents arrive from an email address and subdomain that we create for you. This subdomain includes your company’s branding. For example, your docs will be delivered from docs@yoursubdomain.com.

Update DNS records

Update DNS records

Contact your IT department to update your DNS records. We can send you detailed instructions to help you complete this step with your IT team.

We activate your new email address

We activate your new email address

Once your DNS records are updated, we’ll verify your new email and finish setting up your account. You’re ready to go and can now send emails from your custom subdomain.

"PandaDoc is making this so much more efficient than it once was. The Hiring Packages are a breeze to send to candidates… this would’ve been a time-consuming administrative burden if it weren’t for PandaDoc."

Kelsey Boyd

Kelsey Boyd

Director of Business Systems & Processes

Read full story
Kelsey Boyd

Send emails from your own domain

Email newsletters

White-label email marketing ensures your newsletters show your company’s branding for a consistent, professional, and trustworthy experience for customers and prospects.

Email Newsletter

Nurture campaigns

White labeling enables personalized, branded communication that improves engagement with potential customers.

Branded Email

Transactional emails

Use this feature for order confirmations, shipping updates, password resets, and more. Prevent confusion by tying these messages to your company email.

Transactional Email

White label your PandaDoc emails

Send professional, branded documents that build confidence and trust

Get personalized 1:1 demo with our product specialist.

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  • No commitment to buy
ChiliPiper increased their close rate by 28% after implementing PandaDoc.

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ChiliPiper increased their close rate by 28% after implementing PandaDoc.

Frequently asked questions

What is white labeling in email?

White labeling in email enables you to send documents from an email address of your choice, customized with your branding. Instead of coming from a third party provider, your email address and domain are tailored to reflect your company’s identity, ensuring your recipients immediately recognize the sender as you.

Using a custom domain for your emails enhances trust, boosts brand recognition, and provides a professional experience for your recipients.

How does white labeling work in PandaDoc?

Setting up white labeling in PandaDoc is easy:

  • You choose the subdomain and send a request to our support team
  • We help you gather all the required information to start the process and register the domain in the third-party solution
  • We provide instructions to help you set up the DNS records with your IT team
  • Once that’s complete, we verify the DNS records and provide details on what’s missing, if applicable
  • Once all DNS records are added, we activate your new white labeled email